Returns & Exchanges

At MOHA by Geetanjali, we strive to ensure you love your handcrafted jewelry and apparel; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy. Please ensure that all items remain in their original packaging with tags intact to qualify for a full refund or replacement.

1

Initiate Request

Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.

2

Quality Check Preparation

Securely pack the products in their original MOHA branded box, ensuring all certificates of authenticity and tags are included.

3

Pickup & Inspection

Our courier partner will collect the package from your doorstep, and the items will undergo a quality inspection at our studio.

4

Refund or Exchange Processing

Once approved, your exchange will be dispatched or a refund will be credited to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing